tourist information officer

4221.3

ISCO-08 4221 · URI ESCO ↗

Description

Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation.

Traductions

EN

tourist information officer

FR

agent d’accueil en office de tourisme/agente d’accueil en office de tourisme

DE

Touristeninformationsmitarbeiter/Touristeninformationsmitarbeiterin

IT

operatore di agenzia di viaggio/operatrice di agenzia di viaggio

Compétences essentielles (24)

communicate with customers unknown
distribute local information materials unknown
local area tourism industry unknown
apply foreign languages in tourism unknown
process reservations unknown
provide tourism related information unknown
maintain working relationships unknown
demonstrate intercultural competences in hospitality services unknown
provide directions to guests unknown
geographical areas relevant to tourism unknown
handle personal identifiable information unknown
comply with food safety and hygiene unknown
collect tourist information unknown
coordinate efforts of stakeholders for destination promotion unknown
assist visitors unknown
identify customer's needs unknown
quote prices unknown
maintain customer records unknown
respond to customers' inquiries unknown
produce content for tourism brochures unknown
maintain customer service unknown
develop tourist information materials unknown
devise special promotions unknown
process booking unknown

Compétences optionnelles (10)

apply social media marketing unknown
sell tickets unknown
perform services in a flexible manner unknown
organise cultural events unknown
integrate content into output media unknown
sell souvenirs unknown
ensure customer focus unknown
work in a hospitality team unknown
process payments unknown
build business relationships unknown