ticket sales agent

4221.2

ISCO-08 4221 · URI ESCO ↗

Description

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.

Traductions

EN

ticket sales agent

FR

agent de réservation/agente de réservation

DE

Fahrkartenverkäufer/Fahrkartenverkäuferin

IT

addetto alla vendita dei biglietti/addetta alla vendita dei biglietti

Compétences essentielles (16)

sell tickets unknown
maintain customer service unknown
provide tourism related information unknown
cancellation policies of service providers unknown
process payments unknown
communicate with customers unknown
keep up to date on local events unknown
inform customers of activity changes unknown
upsell products unknown
respond to customers' inquiries unknown
have computer literacy unknown
use global distribution system unknown
assist clients with special needs unknown
quote prices unknown
process booking unknown
handle personal identifiable information unknown

Compétences optionnelles (5)

apply foreign languages in tourism unknown
assist customers with self-service ticketing machines unknown
comply with food safety and hygiene unknown
maintain customer records unknown
speak different languages unknown