travel agent

4221.6

ISCO-08 4221 · URI ESCO ↗

Description

Travel agents design and market travel programme itineraries for potential travellers or visitors.

Traductions

EN

travel agent

FR

agent de voyage/agente de voyage

DE

Reisevermittler/Reisevermittlerin

IT

agente di viaggio

Compétences essentielles (27)

maintain relationship with customers unknown
maintain customer records unknown
geographical areas relevant to tourism unknown
quote prices unknown
maintain relationship with suppliers unknown
upsell products unknown
implement sales strategies unknown
sell tourist packages unknown
handle financial transactions unknown
oversee travel arrangements unknown
implement marketing strategies unknown
ensure the privacy of guests unknown
maintain customer service unknown
comply with food safety and hygiene unknown
use customer relationship management software unknown
achieve sales targets unknown
process booking unknown
process payments unknown
distribute local information materials unknown
handle customer complaints unknown
present reports unknown
advertise travel insurance unknown
identify customer's needs unknown
measure customer feedback unknown
apply foreign languages in tourism unknown
provide tourism related information unknown
produce content for tourism brochures unknown

Compétences optionnelles (6)

follow ethical code of conduct in tourism unknown
manage time in tourism unknown
use communication techniques unknown
coordinate events unknown
carry out internet research unknown
work in a hospitality team unknown