Last updated: November 2024

Privacy Policy

At OpenData Altius, we are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address (required for authentication)
  • Name and surname
  • Phone number (optional)
  • Job title and organization (optional)

1.2 Usage Data

We automatically collect information about how you use our APIs:

  • API endpoints accessed
  • Number of requests made
  • Timestamps of access
  • IP addresses (for security purposes)
  • User agent information

2. How We Use Your Information

We use your personal information to:

  • Provide access to our APIs and services
  • Monitor and improve service quality
  • Detect and prevent fraud or abuse
  • Send important service updates
  • Respond to your support requests
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored on secure servers located in Switzerland. We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing
  • Regular security audits
  • Access controls and monitoring
  • Regular backups

4. Data Sharing

We do NOT sell your personal data. We may share your information only in these limited cases:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in operating our platform (under strict confidentiality agreements)

5. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access - Request a copy of your personal data
  • Rectification - Correct inaccurate information
  • Erasure - Request deletion of your data ('right to be forgotten')
  • Portability - Receive your data in a structured format
  • Restriction - Limit how we process your data
  • Objection - Object to certain types of processing

To exercise these rights, contact us at: privacy@altius-group.ch

6. Cookies and Tracking

We use minimal cookies for:

  • Session management (authentication)
  • Security (CSRF protection)
  • Analytics (aggregated, anonymized data)

See our Cookie Policy for more details.

7. Data Retention

We retain your data for as long as:

  • Your account is active
  • Required by law (minimum 6 months for security logs)
  • Necessary to resolve disputes

After account deletion, we may retain anonymized usage statistics.

8. Children's Privacy

Our services are not intended for users under 18 years old. We do not knowingly collect data from minors.

9. International Data Transfers

Your data is primarily stored in Switzerland. If data is transferred outside the EU/Switzerland, we ensure adequate protection through:

  • Standard contractual clauses
  • Adequacy decisions by the European Commission

10. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified via email.

11. Contact Us

For any privacy-related questions or concerns:

Email: privacy@altius-group.ch

Postal Address:
OpenData Altius
Altius Group
Lausanne, Switzerland

Data Protection Officer: dpo@altius-group.ch

Last updated: November 4, 2025
Effective date: November 4, 2025